Your own virtual cost effective and professional reception.
We are an Australian based organisation dedicated to working with the small and medium market. We believe we understand the requirements and values needed to support such organisations. All your client calls are answered and dealt with by our professional dedicated members. At the same time we can integrate into your own back-end systems to make the customer experience as seamless as possible.
Today people still prefer to be answered by a live receptionist, which means that a live answering service is still the best way to communicate. Not only is it important to have a live answering service, it is also important that calls are answered promptly and professionally.
We strive to answer your incoming calls within 3 to 5 rings and guarantee a professional and friendly atmosphere that your clients would expect.
How does this work:
We provide a number where you can forward your calls to
Your calls are answered by your one of our team members in your company's name and greeting
We can link into your CRM system to set up appointments and schedules
Your after-hour calls can be stored and monitored daily
We will provide a tailored plan to suit your business