How to Use a Virtual Receptionist
Experienced Virtual Receptionists and Quality Services
Our Medical & Allied Health Virtual Receptionists can handle all types of tasks such as taking messages, answering customer questions, handling customer service needs and scheduling your upcoming appointments. They are trained to handle simple and complex service tasks in order to fully utilise your virtual receptionist.
Our Virtual Receptionists are trained to use a wide range of online/cloud based booking systems such as Cliniko, Halaxy, Nookal & Mindbody, just to name a few.
At Reach Us, our experienced Virtual Reception team will listen to what your business needs are and we are able to customise your Virtual Reception requirements. We are always happy to alter these requirements at anytime.
We’ll have one our senior team leaders recommend a premium Virtual Reception package based on your business requirements. Once you have chosen your call answering package, you will then be in the position to forward all your calls to Reach Us where they will be answered using your own personalised welcome greeting.
How It Works
How Reach Us Virtual Receptionists Personalised Approach Works
Getting started with our Medical & Allied Virtual Receptionist for the first time, building trust and mastering the art of delegation are common concerns for all new clients. One of our senior virtual receptionists are always on hand to help you get started and to accompany you as your phone answering requirements evolve.
During on-boarding our Virtual Reception team will also supply you with an Allied Health checklist which will help make setup easy. We will then use the information completed in this checklist to make your customers feel as if they have been answered by one of your own in-house team
On 1300 980 148 or fill out our online contact form, so we can discuss your business phone answering requirements in a short productive meeting.
And our virtual reception team will be ready to fulfil your phone answering needs
